Jun 15th 2012, 21:12:20
akula / galleri
sorry, but really they are rather demanding over a bloody phone.
case in point, my first day back at work after big quake in chc, 180+ people dead - first call i get.
Me: thank you for calling ..... your speaking with ... how may i help you?
Customer:I have been waiting for my iPod for three days, when the boody hell are you going to deliver it?
Me: Sorry sir, as you are probably aware Christchurch has had an earth quake which has affected our linehaul network and delayed quite a few consignments.
Customer: WHAT THE fluff DOES CHRISTCHURCH HAVE TO DO WITH MY fluffIN iPOD. I AM IN NELSON, I WAS TOLD BY APPLE I WOULD HAVE IT HEAR BY .... DATE AND YOU WILL fluffING DELIVER IT TO ME TODAY
Me: look mate, our linehaul for the South Island goes through Christchurch, so your iPod (customer cuts me off)
Customer: I TOLD YOU I DONT CARE ABOUT CHRISTCHURCH, I JUST WANT MY fluffIN
(so at this point after having to deal with the stress of the quakes, worrying if friends and family are dead, 1 friend died, didnt knw him that well but still, and having no water or power at our house until the day before this phone call, i unlesh)
Me: LISTEN HEAR YOU INSENSITIVE fluffING PRICK, I DONT GIVE A fluff ABOUT YOUR iPOD TO BE QUITE HONEST, I GOT BIGGER fluff TO DEAL WITH THEN YOU WORRYING ABOUT YOUR PRECIOUS fluffING PHONE,WHO THE fluff DO YOU THINK YOU ARE, 180 PEOPL ARE DEAD, ONE OF THEM MY FRIEND AND ALL YOU CARE ABOUT IS YOUR fluffING IPOD, GO fluff YOURSELF YOU STUCK UP F...
supervisor took the phone of me befoer i could finsh.
Moral of the story is: a lot of apples customers are too fluffing demanding over a phone!
oh the worst thing is, i am not even meant to deal with apple customers, my job is normally dealing with customs for key accounts, I offered to try and help him out for one of our frontline staff who couldnt get an apple cs person on the line. grrrrrrr
iScode
God of War
DEATH TO SOV!